Say what you like about Magellan products and their features. The products are very good when they work, but dealing with Magellan customer support is like pulling teeth with tweezers. For a month now I’ve trying to get my 4210 fixed, it’s like beating my head against the wall. Magellan Canada is almost nonresistant. I think they have only one guy to handle all of the country. It seems like Magellan US don’t want to deal with Canadians. On top of that the units come with outdated maps and you have to pay extra ($80US) for current Maps. My friends who got the Garmin’s had no problems and their maps were updated free. I was better off with a Chinese knock-off.